

Instead, using the above resources to go directly to National Grid for reporting and information about storms and related power outages relieves the calls that go to Pepperell’s Communication Center allowing them to concentrate on true 911 emergencies. NOTE: Residents should not call 911 to check on the status of a power outage. For general information from National Grid without enrolling in personalized alerts, text STORM to 64743.**Only active electric accounts can enroll in power outage alerts.** National Grid customers who sign up to receive personalized text alerts can also text to report outages or check on the progress of the restoration.You want weather warnings for your neighborhood.

